Skip to content Skip to sidebar Skip to footer

Time for all the legal stuff and rules, if you have any questions regarding our T's&C's just give us a call or email. Please take the time to read through before booking, we want everyone to enjoy their time with us and endeavour to show you the very best in immersive entertainment.

By making the booking You accept to abide by those rules, please read to avoid disappointment!

Terms of use.
1. Users agree to conform with Health declaration before session starts
2. We might occasionally record players during their sessions,
by making the booking You give us the right to use this footage in our social media profile.
3. Refunds for cancellations can only be provided if cancelled within 24 hours before session starts.
4. Bookings do not guarantee that space would be available – in case of unforeseen
circumstances (ie equipment malfunction, electricity failure) when booking can not be
honoured then a full refund will be provided or alternative time slot can be booked.
5. We reserve the right to refuse to serve if under customer is an influence of drugs or
alcohol.
6. We reserve the right to refuse to serve abusive or rude customers, our staff well-being
is our priority. Abusive behaviour towards staff and other customers will be reported to
Police.
7. In case of causing intentional damage to our equipment we reserve the right to report
offenders to police.
8. Discounts provided for social media shares are one time only and have to be
confirmed by looking at customer social media profile.
9. Due to equipment size, we only allow children older than 8 years old to use our rooms.
Children under 16 years have to be supervised by parents at all times. Over 16’s must be shown into the centre by guardian over the age of 18 and picked up after their session has ended. We stress that we must see guardian before and after session. 
10. It is parent responsibility to ensure child is not accessing content which is not suitable
for child age. We are available for advice as to what content is right for which age
group.                                                                                                                                                                                                                                                                          11. CX-1 Car & RX-1 are subject to availability, ride time usually last between 5-8 minutes depending on players skill level. Please, customers can only ride the machines if staff member has insured the vehicle can be operated safely – RX-1 Bike is recommended for 13yrs + and CX-1 Car for yrs +.  

We aim to resolve any issues for customers on the spot. If we have left you in any way
not fully satisfied with service please let us now by email on
customersupport@vr-here.co.uk
We will reply to all emails within 5 working days.
Health warning:
Each of us is different and can react in different ways to a feeling of immersion in virtual worlds.
By making booking you agree that VR-HERE can not be held liable for any adverse health effects which might be incurred during the time you have spend using our equipment.
Please be aware that effects might include: nausea , dizziness, vertigo and disorientation.
We have taken all the steps to ensure you have a smooth and safe experience.
If you have history of epilepsy we advise strongly against using our equipment.
We recommend to try virtual reality for shorter period first to ensure uou are comfortable with experience.  

About Us
VR-HERE – first dedicated Virtual Reality experience centre in the United Kingdom, with immaculate 5-star review records
Contacts
31 Paul St, Liverpool L3 6DX
  • star ratingMyself and my Partner experienced the VR system in prague on a past holiday so we wanted to experience it again and luckily enough this business was not too far away from ourselves, it is worth every penny and time spent there as it is...More

    avatar thumb Jemma_xo1998
    January 22, 2019
  • star ratingThis place is absolutely amazing. The equipment is second to none & the staff are so helpful & knowledgeable. From the moment of booking we were communicated with and were put at ease every step of the way. I've already booked to go two more times!

    natalieo24
    October 23, 2022
  • star ratingAmazing venue, with lots of games to offer. There was something to suit every member of my group regardless of age and interests. The staff were helpful and knowledgable, and the prices are really really reasonable. Their new COVID-19 practices are great, with sanitisation technology and practices I have never seen before! Well worth a visit!

    Ruby G
    July 5, 2020
  • star ratingMy parents and I visited VR Here in Liverpool and I was blown away by it! Four different booths offer plenty of space for the experience. Matt, who was on hand that day, was great (Mum and Dad enjoyed the coffee). Considering the fact I...More

    avatar thumb Charlotte P
    May 27, 2019
  • star ratingWe came to VR for my sons 10th birthday and it was everything and more. He (we the parents) could of stayed playing all day.
    It’s an experience that everyone needs to try!
    Laura and Joe were extremely welcoming and helpful from the get-go! And we will 100% be returning in the future. Thank you for making our sons birthday a memorable one

    JodieS1018
    August 25, 2022

VR-Here © 2023. All Rights Reserved.  |  Privacy Policy

× How can I help you?