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T&C

Time for all the legal stuff and rules, if you have any questions regarding our T's&C's just give us a call or email. Please take the time to read through before booking, we want everyone to enjoy their time with us and endeavour to show you the very best in immersive entertainment.

By making the booking You accept to abide by those rules, please read to avoid disappointment!

Terms of use.
1. Users agree to conform with Health declaration before session starts
2. We might occasionally record players during their sessions,
by making the booking You give us the right to use this footage in our social media profile.
3. Refunds for cancellations can only be provided if cancelled within 24 hours before session starts.
4. Bookings do not guarantee that space would be available – in case of unforeseen
circumstances (ie equipment malfunction, electricity failure) when booking can not be
honoured then a full refund will be provided or alternative time slot can be booked.
5. We reserve the right to refuse to serve if under customer is an influence of drugs or
alcohol.
6. We reserve the right to refuse to serve abusive or rude customers, our staff well-being
is our priority. Abusive behaviour towards staff and other customers will be reported to
Police.
7. In case of causing intentional damage to our equipment we reserve the right to report
offenders to police.
8. Discounts provided for social media shares are one time only and have to be
confirmed by looking at customer social media profile.
9. Due to equipment size, we only allow children older than 8 years old to use our rooms.
Children under 16 years have to be supervised by parents at all times. Over 16’s must be shown into the centre by guardian over the age of 18 and picked up after their session has ended. We stress that we must see guardian before and after session. 
10. It is parent responsibility to ensure child is not accessing content which is not suitable
for child age. We are available for advice as to what content is right for which age
group.                                                                                                                                                                                                                                                                          11. CX-1 Car & RX-1 are subject to availability, ride time usually last between 5-8 minutes depending on players skill level. Please, customers can only ride the machines if staff member has insured the vehicle can be operated safely – RX-1 Bike is recommended for 13yrs + and CX-1 Car for yrs +.  

We aim to resolve any issues for customers on the spot. If we have left you in any way
not fully satisfied with service please let us now by email on
customersupport@vr-here.co.uk
We will reply to all emails within 5 working days.
Health warning:
Each of us is different and can react in different ways to a feeling of immersion in virtual worlds.
By making booking you agree that VR-HERE can not be held liable for any adverse health effects which might be incurred during the time you have spend using our equipment.
Please be aware that effects might include: nausea , dizziness, vertigo and disorientation.
We have taken all the steps to ensure you have a smooth and safe experience.
If you have history of epilepsy we advise strongly against using our equipment.
We recommend to try virtual reality for shorter period first to ensure uou are comfortable with experience.  

About Us

VR-HERE – have an amazing VR experiences delivered in sustainable and emission free way to your home, company or event.  Featuring exclusive LIverpool City views rollercoaster and many other educational and thrilling immersive experiences on motion kinetic seats.. 

Contacts
31 Paul St, Liverpool L3 6DX
Links
  • star ratingSpent an hour with friends. 2 adults and 2 11 year old. Brilliant fun and the time passed very quickly. Well worth a visit. They are due to expand next door soon so will have space for 8. Definitely Recommend.

    avatar thumb sue b
    April 28, 2019
  • star ratingTook my godson here yesterday an he loved it!! Booked online for two half hour sessions and got £2 off my booking (£12 per half hour session normally) From the moment we arrived the staff were so friendly and helpful. We were taken straight to...More

    katy_737
    February 19, 2020
  • star ratingWe had amazing time, very welcoming and friendly. Played lot of games, it really is another world. Must do experience !

    Muhammad S
    September 23, 2019
  • star ratingTook my son (15) to try out as he loves everything VR. Matt was super friendly and helpful and made us feel comfortable straight away, games were interactive with a wide range and the hour flew by with so much fun. Very informative guy and...More

    Mark R
    August 7, 2019
  • star ratingTook our 9 year old granddaughter for an early birthday present. Booked a 30 minute experience because we were not sure if she would enjoy it, but she loved it and could easily have done an hour. We did pay for her to do the roller coaster ride twice as extras. (As long as they are not too busy). The staff were fantastic, so helpful and welcoming. Fully recommend it, we will be going again.

    Roz W
    July 3, 2022

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