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Terms & Conditions

By making the booking You accept to abide by those rules, please read to avoid disappointment!

Terms of use.

1. Users agree to conform with Health declaration before session starts
2. We might occasionally record players during their sessions,
by making the booking You give us the right to use this footage in our social media profile.
3. Refunds for cancellations can only be provided if canceled within 24 hours before session starts
4. Bookings do not guarantee that space would be available – in case of unforeseen
circumstances (ie equipment malfunction, electricity failure) when booking can not be
honored then a full refund will be provided or alternative time slot can be booked.
5. We reserve the right to refuse to serve if under customer is an influence of drugs or
alcohol.
6. We reserve the right to refuse to serve abusive or rude customers, our staff well-being
is our priority. Abusive behaviour towards staff and other customers will be reported to
Police.
7. In case of causing intentional damage to our equipment we reserve the right to report
offenders to police.
8. Discounts provided for social media shares are one time only and have to be
confirmed by looking at customer social media profile.
9. Due to equipment size, we only allow children older than 8 years old to use our rooms.
Children have to be supervised by parents at all times.
10. It is parent responsibility to ensure child is not accessing content which is not suitable
for child age. We are available for advice as to what content is right for which age
group.

We aim to resolve any issues for customers on the spot. If we have left You in any way
not fully satisfied with service please let us now by email on
customersupport@vr-here.co.uk
We will reply to all emails within 5 working days.

Health warning:

Each of us is different and can react in different ways to a feeling of immersion in virtual worlds.
By making booking You agree that VR-HERE can not be held liable for any adverse health effects which might be incurred during the time You have spend using our equipment.

Please be aware that effects might include: nausea , dizziness, vertigo and disorientation.

We have taken all the steps to ensure You have smooth and safe experience.
If You have history of epilepsy we advise strongly against using our equipment.

We recommend to try virtual reality for shorter period first to ensure You are comfortable with experience.

About Us

VR-HERE – have an amazing VR experiences delivered in sustainable and emission free way to your home, company or event.  Featuring exclusive LIverpool City views rollercoaster and many other educational and thrilling immersive experiences on motion kinetic seats.. 

Contacts
31 Paul St, Liverpool L3 6DX
Links
  • star ratingTook our 9 year old granddaughter for an early birthday present. Booked a 30 minute experience because we were not sure if she would enjoy it, but she loved it and could easily have done an hour. We did pay for her to do the roller coaster ride twice as extras. (As long as they are not too busy). The staff were fantastic, so helpful and welcoming. Fully recommend it, we will be going again.

    Roz W
    July 3, 2022
  • star ratingWe were really impressed with VR Here. The staff are great and very friendly and helpfull. Four people can go in at a time and the graphics are absolutely brilliant. A really good experience and lots of fun.

    avatar thumb Thorny61
    May 30, 2019
  • star ratingAmazing experience! Just wish we had more time! Staff were lovely too and very helpful. Hopefully get back soon. Thank you

    Lee B
    September 4, 2022
  • star ratingReally good experience. The best way to experience VR with your friends without everyone having 5k to spend to get one for themselves. Enjoyed some really fun games and the two loads who were working - who’s names I’ve forgotten but might be Tom and Andy (sorry for f I’ve got it wrong fellas!) we’re brilliant. Really knowledgable and helpful

    Frankysnr
    July 4, 2022
  • star ratingWe had a great time highly recommended !! Besides the VR rooms there is also a Tron type bike and a VR car that is fun. You can play solo in the VR rooms or multi- player

    Chubbs17
    December 14, 2019

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