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Terms & Conditions

By making the booking You accept to abide by those rules, please read to avoid disappointment!

Terms of use.

1. Users agree to conform with Health declaration before session starts
2. We might occasionally record players during their sessions,
by making the booking You give us the right to use this footage in our social media profile.
3. Refunds for cancellations can only be provided if canceled within 24 hours before session starts
4. Bookings do not guarantee that space would be available – in case of unforeseen
circumstances (ie equipment malfunction, electricity failure) when booking can not be
honored then a full refund will be provided or alternative time slot can be booked.
5. We reserve the right to refuse to serve if under customer is an influence of drugs or
alcohol.
6. We reserve the right to refuse to serve abusive or rude customers, our staff well-being
is our priority. Abusive behaviour towards staff and other customers will be reported to
Police.
7. In case of causing intentional damage to our equipment we reserve the right to report
offenders to police.
8. Discounts provided for social media shares are one time only and have to be
confirmed by looking at customer social media profile.
9. Due to equipment size, we only allow children older than 8 years old to use our rooms.
Children have to be supervised by parents at all times.
10. It is parent responsibility to ensure child is not accessing content which is not suitable
for child age. We are available for advice as to what content is right for which age
group.

We aim to resolve any issues for customers on the spot. If we have left You in any way
not fully satisfied with service please let us now by email on
customersupport@vr-here.co.uk
We will reply to all emails within 5 working days.

Health warning:

Each of us is different and can react in different ways to a feeling of immersion in virtual worlds.
By making booking You agree that VR-HERE can not be held liable for any adverse health effects which might be incurred during the time You have spend using our equipment.

Please be aware that effects might include: nausea , dizziness, vertigo and disorientation.

We have taken all the steps to ensure You have smooth and safe experience.
If You have history of epilepsy we advise strongly against using our equipment.

We recommend to try virtual reality for shorter period first to ensure You are comfortable with experience.

About Us

VR-HERE – have an amazing VR experiences delivered in sustainable and emission free way to your home, company or event.  Featuring exclusive LIverpool City views rollercoaster and many other educational and thrilling immersive experiences on motion kinetic seats.. 

Contacts
31 Paul St, Liverpool L3 6DX
Links
  • star ratingAmazing venue, with lots of games to offer. There was something to suit every member of my group regardless of age and interests. The staff were helpful and knowledgable, and the prices are really really reasonable. Their new COVID-19 practices are great, with sanitisation technology and practices I have never seen before! Well worth a visit!

    Ruby G
    July 5, 2020
  • star ratingAt the ripe old age of 61 I'd never done VR before but took my 13 year old grandson last week and thoroughly enjoyed it.

    Was made very welcome and although we hadn't booked the owner shifted a few things round and accommodated us each in our own green screen pod.

    I was hooked immediately in a series of alien shoot em' ups and couldn't believe it when the hour was up and time was called. Would definitely go again.

    andyw283
    August 11, 2020
  • star ratingVisited here for a friends birthday, arrived knowing all about VR but never experiencing it. The staff were very helpful, supportive and knowledgable when talking you through it all, the experience itself is amazing and so immersive. It really is a great setup, lots of...More

    avatar thumb Mullalove
    January 24, 2019
  • star ratingWent with friends to try Virtual Reality.. it was awesome . I'd recommend VR Here. Staff are friendly and helpful. Good communication. Will be going again.Thanks Bryan and Kirsty 😃

    Tracey L
    August 6, 2019
  • star ratingSpent an hour with friends. 2 adults and 2 11 year old. Brilliant fun and the time passed very quickly. Well worth a visit. They are due to expand next door soon so will have space for 8. Definitely Recommend.

    avatar thumb sue b
    April 28, 2019

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